Privacy Policy

Who is responsible for processing your data?

Vipnet Consultores de Telecomunicaciones SL B84278951 Avda. Europa 26, 2ºA, Edificio Atica 5, 28224, Pozuelo de Alarcón, Madrid 917994549 [info@vipnet360.com](mailto:info@vipnet360.com) Data Protection Officer: Grupo Reinventalia SL DPO Contact: [dpd@vipnet360.com](mailto:dpd@vipnet360.com)

What type of data do we hold about you and how have we obtained it?

The categories of personal data we process relating to clients and suppliers are:

Identification data
Postal or electronic addresses

Commercial information

Financial and transaction data
Specially protected data: health data, in the case of employees.
Biometric data, where applicable.

All of the above-mentioned data has been obtained either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your obligation, or that of your company, to provide us with updated data in the event of any modification.

For what purpose do we process your data?

We process the data provided by interested parties in order to manage different activities arising from specific procedures related to sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out some of the following actions:

Sending the information you request through the contact form on our website or by any other means of contact with our company.
Providing both potential customers and our customers with offers for products and services of interest to them.

III. Carrying out the administrative, tax, and accounting management of our clients and/or suppliers.

Conducting satisfaction surveys, market studies, etc., in order to offer you the most suitable proposals and an optimized quality of service.
Employee labor management.
How long will we keep your data?

Personal data relating to individuals linked to potential customers, customers, and suppliers that we collect through the different contact forms and/or information collection methods will be kept until deletion is requested by the interested party. Data provided by our clients and suppliers will be kept for as long as the commercial relationship between the parties is maintained, always respecting the legally required minimum retention periods according to the relevant subject matter. Employee data will be kept for as long as the employment relationship continues and, in any case, according to applicable labor legislation. In any event, we will retain your personal data for the period of time reasonably necessary, taking into account our need to respond to issues raised, resolve problems, make improvements, activate new services, and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems.

What is the legal basis for processing your data?

Depending on the type of data processing, the legal basis is as follows:

PROCESSING	LEGAL BASIS
Accounting Management: invoice management with clients and/or suppliers	Maintenance, development, and control of the contractual relationship between the parties
Tax Management: application of withholdings, bonuses, etc.	Maintenance, development, and control of the contractual relationship between the parties; compliance with legal obligations
Administrative Management: logistics, warehouse, customer deliveries, receipt of goods, etc.	Maintenance, development, and control of the contractual relationship between the parties
Marketing: commercial actions regarding our products or services aimed at our clients or those persons who have requested information about our products and services in the past, including customer satisfaction surveys.	Freely given and unequivocal consent of the data subject (potential clients). We state that withdrawal of this consent shall in no case affect the execution of any contract existing between the parties; legitimate interest of the company in promoting and marketing products or services similar to those obtained or requested by interested persons in the past.
If you are an employee, for Employment Management: administrative, accounting, and tax management of employees. Working Time Registration: start and end time of the working day and overtime hours.	Execution of an employment contract. Compliance with a legal obligation.

If you do not provide your personal data, your contract cannot be executed, nor legal obligations or obligations arising from public authorities fulfilled.

To which recipients will your data be disclosed?

We will not transfer your personal data to any third-party company intending to use it for direct marketing actions, except where you have expressly authorized us to do so. We inform you that we may provide your personal data to Public Administration bodies and competent Authorities where legally required, or where, acting in good faith, we consider such action reasonably necessary to comply with legal proceedings; respond to any claim or legal demand; or protect the rights of the company, its clients, and the general public. We inform you that your data will not be assigned or communicated to third parties; the company is solely responsible for its processing and safekeeping. We will provide your personal data to third parties (e.g., Internet service providers who help us administer our website or carry out contracted services, IT support and maintenance companies, logistics companies, management firms, tax and accounting advisors, etc.). In any case, these third parties must at all times maintain the same levels of security as we do regarding your personal data and, where necessary, shall be bound by legal commitments in order to keep your personal data private and secure, and also to use the information only following specific instructions from the company.

Transfers of data to third countries?

No transfers of data to third countries are planned.

What are your rights as a data subject?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Specifically, interested persons may request the right of access to their personal data, as well as receive it in a common machine-readable format if the processing is carried out by electronic means (right to portability). Likewise, interested persons may request the right to rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Additionally, in certain circumstances, data subjects may request the restriction of processing of their data, or in certain circumstances and for reasons related to their particular situation, may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate grounds, or the exercise or defense of possible claims, or in those exceptions established by applicable regulations. Likewise, we inform you that you have the right to withdraw any consent granted at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal. The User is also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details of the data controller, attaching a copy of their ID document. You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. [http://www.agpd.es/portalwebAGPD/index-ides-idphp.php](http://www.agpd.es/portalwebAGPD/index-ides-idphp.php) Furthermore, in accordance with the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have informed us accordingly.